Refunds and returns
The Hideaway Outdoors wants the tackle to be right. This is the return policy for purchases from the shop at 2585 E 16th Street, Yuma, AZ 85365. Last updated October 7, 2026.
In the shop
Bring the item and your receipt within 14 days. Unused tackle in its original packaging can be exchanged or refunded to the original payment method. The counter staff make the final call on condition.
Online orders
Contact the shop at (928) 783-0010 within 14 days of delivery or pickup before sending anything back. Approved returns of unused, unopened merchandise are refunded to the original payment method after the shop receives and inspects the item. You pay the cost of sending a return back unless the shop shipped the wrong item or a damaged item.
What we do not take back
- Live bait, ice, food, and opened line, scent, or soft plastics.
- Special orders placed for you.
- Items that have been used, mounted, or altered, unless they arrived damaged or not as described.
- Gift cards.
Damaged or incorrect items
Tell the shop as soon as you notice the problem. We will replace the item, refund it, or repair the mistake. Take photos of shipping damage before you throw the box away.
Trips
Guided trips follow the Guided trip terms, not this merchandise policy.